By Ben Reigle, Founder, RCM Leaders Forum
At the RCM Leaders Forum in May, I suggested we are practicing the same techniques and processes from 10 years ago. No one in the group disagreed. I really thought I would get some optimists arguing with me. There was no dissent. If a collection of the best leaders in the industry (a collective $150B+ in net revenue between them) would agree, is innovation dead? If so, what do we do about it?