Posts tagged patient

What will it take to get patients back to see their doctor?

By Rand O’Leary

The pandemic has changed many things about our culture and daily life. Even with a likely shift to an endemic state and more “normal” days ahead, many things have changed in the past two years that will not change back to how they were. Among them is the old employment model of emphasizing in-person work. In today’s market, if employers want to attract and retain talent, they must offer flexible work options.

HealthcareRand O'LearyMarch 8, 2022patient-centered care, patient, care, healthcare, hospital, chronic conditions, public health

Does your new hire have the right stuff? How their personality has a long-term impact on your organization’s bottom line.

In healthcare, how often have you heard this, he/she is a great clinician, but has no personality. Or, take me to hospital A, but if I’m really sick take me to hospital B, this assumes hospital A is the “Nice” hospital but Hospital B is where all the best clinicians work. So, the obvious question is, can’t you have both? Yes, if you select the right people.

Healthcare, Leadership, ManagementRand O'LearySeptember 24, 2018healthcare, customer service, provider, oregon, patient